Privacy Policy
1. Introduction
First Cable Line, Inc. (“First Cable Line,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website at www.firstcable.com (the “Website”), and through direct communications such as email, phone, or our online inquiry and quote request forms.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you regarding your personal information.
2. Information We Collect
Information You Provide Directly
We collect personal information only when you voluntarily provide it to us, such as when you:
- Submit a Request for Quote or Contact Us form
- Send us an email
- Call us regarding our products or services
This information may include:
- Name
- Company name
- Job title
- Email address
- Phone number
- Information contained in your inquiry, quote request, or other communication
You are not required to provide personal information simply to browse our Website.
Information Collected Automatically
When you visit our Website, certain technical information may be collected automatically through Google Analytics, including:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Date and time of your visit
- Referring website
This information is used in aggregate to better understand website traffic, improve our Website, and maintain Website security.
We do not use Google Analytics for personalized advertising or remarketing.
3. Cookies and Google Analytics
Our Website uses cookies and similar technologies to improve your browsing experience and help us understand how visitors use our Website.
Google Analytics may use cookies to collect aggregated information regarding Website usage. The information collected helps us analyze traffic trends and improve Website performance.
Where required by applicable law, visitors may be presented with a cookie notice that allows them to manage their cookie preferences.
You may also manage or disable cookies through your browser settings or install the Google Analytics Opt-out Browser Add-on available at:
https://tools.google.com/dlpage/gaoptout
For more information about how Google collects and processes data, please visit:
4. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and quote requests
- Provide product information and customer support
- Manage our business relationship with customers and suppliers
- Improve our Website and services
- Monitor Website performance and security
- Comply with applicable legal obligations
5. Sharing of Information
We do not sell or share your personal information for advertising purposes or cross-context behavioral advertising.
We may disclose personal information only when necessary:
- To trusted service providers that assist in operating our Website or business, such as website hosting providers, website maintenance providers, and analytics providers;
- To comply with applicable laws, regulations, or legal processes;
- To protect our rights, property, or safety, or that of others.
6. Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect against unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic transmission or storage is completely secure.
We do not sell or share your personal information for advertising purposes or cross-context behavioral advertising.
We may disclose personal information only when necessary:
- To trusted service providers that assist in operating our Website or business, such as website hosting providers, website maintenance providers, and analytics providers;
- To comply with applicable laws, regulations, or legal processes;
- To protect our rights, property, or safety, or that of others.
7. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy or as required by applicable legal, accounting, or reporting obligations.
8. California Privacy Rights
If you are a California resident, you may have certain rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).
Categories of Personal Information We Collect
During the preceding 12 months, we have collected the following categories of personal information, where applicable:
- Identifiers (such as name, email address, phone number, company name, and IP address)
- Commercial information (such as inquiries, quotation requests, and communications)
- Internet or other electronic network activity information (such as pages visited and Website usage information collected through Google Analytics)
We collect this information directly from you and automatically through your use of our Website.
We do not sell or share personal information, and we have not sold or shared personal information during the preceding 12 months.
Your Rights
Subject to applicable law, California residents may request to:
- Know what personal information we have collected;
- Request correction of inaccurate personal information;
- Request deletion of personal information we have collected;
- Obtain information regarding how we use and disclose personal information.
You will not receive discriminatory treatment for exercising any of these rights.
How to Submit a Request
To exercise your privacy rights, please contact us at:
Email: info@firstcable.com
Phone: (626) 775-3000
To protect your privacy, we may verify your identity before processing your request.
9. Do Not Track Signals
Some web browsers offer a “Do Not Track” (“DNT”) feature. Because there is currently no universally accepted standard for responding to DNT signals, our Website does not respond to such signals at this time.
10. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page together with an updated Effective Date.
12. Contact Us
First Cable Line, Inc.
11892 Goldring Rd.
Arcadia, CA 91006 USA
Website: www.firstcable.com
Email: info@firstcable.com
Phone: (626) 775-3000